BroaddCast CRM

Terms of Service

Last updated: 3 November 2026

These terms govern the use of BroaddCast CRM (“the CRM”), operated by BROADDCAST BUSINESS SOLUTIONS LLP (“we”, “us”). By signing in or using the CRM you agree to them. If you use the CRM on behalf of a business (“the company”), you confirm you are allowed to accept these terms for it.

1. The service

The CRM lets real-estate teams record and manage leads, follow-ups, tasks, inventory and reports, and receive leads from website forms, Google Sheets, Facebook and Instagram Lead Ads, Google Ads, LinkedIn and other connected services. Where a company turns them on, it can also publish posts to its own social media pages and profiles, answer comments, messages and reviews, see the results of its own advertising and report conversions back to its own ad accounts. Features available to a company depend on its plan.

2. Accounts

  • Accounts are created by the company’s administrator or by us. Keep your password confidential; you are responsible for activity under your account.
  • Tell your administrator or us straight away if you suspect unauthorised access.
  • We may suspend an account or company that breaks these terms or puts the service or other users at risk.

3. Acceptable use

You agree not to:

  • Record or contact people without a lawful basis, or send spam or unsolicited messages in breach of applicable law (including telemarketing and do-not-call rules).
  • Upload unlawful content, malware, or data you have no right to use.
  • Try to access other companies’ data, probe or disrupt the service, or get around its security or plan limits.
  • Resell or share access to the CRM outside your company without our written permission.

4. Your data

  • The company owns the lead and business data it puts into the CRM, and is responsible for having the right to collect and use it.
  • We process that data only to provide the service, as described in our Privacy Policy.
  • A company can export its leads at any time, and ask us to delete its account and data.

5. Connected services

When a company connects Facebook or Instagram, Google (Sheets, Ads, Analytics, Business Profile), LinkedIn, Pinterest, Chat360, a telephony provider or another service, its use of that service is also subject to that provider’s terms and policies (for example Meta’s Platform Terms and advertising policies). The company must have the necessary rights to the pages, profiles, ad accounts, sheets and accounts it connects, is responsible for the content it publishes and the ads it runs, and must have a lawful basis to report its leads’ conversions to its ad accounts. Posts and ad changes made through the CRM are made on the company’s instruction. We are not responsible for outages or changes made by those providers.

6. Plans and fees

Plans, user limits and fees are agreed with each company. Features outside a company’s plan are not available to it.

7. Availability

We work to keep the CRM available and secure, but it is provided “as is” and we do not guarantee it will be uninterrupted or error-free. We may change or improve features over time.

8. Liability

To the extent permitted by law, we are not liable for indirect or consequential losses, lost profits or lost business, and our total liability for any claim is limited to the fees the company paid us in the three months before the claim.

9. Ending use

A company may stop using the CRM at any time. We may suspend or end access for breach of these terms or non-payment. On request after termination, we will delete the company’s data as described in the Data deletion page.

10. Changes to these terms

We may update these terms. The date above shows the latest version; continuing to use the CRM after a change means you accept it.

11. Governing law

These terms are governed by the laws of India. The courts of Hyderabad, Telangana have exclusive jurisdiction.

12. Contact

BROADDCAST BUSINESS SOLUTIONS LLP, 4th floor, 6-3-905, Saboo Towers, Rajbhavan Road, Somajiguda, Hyderabad, Telangana, 500082. E-mail: leads@broaddcast.com.

Terms of Service